General Terms & Conditions and Privacy


of the company Pichler Medientechnik eU, DI Gerhard Pichler, registered in Graz: Im Gereut 9, 8051 Graz, Austria
FN 288228 s

1. Scope of Application:

1.1 These General Terms and Conditions shall apply to all legal transactions of the company Pichler Medientechnik eU, DI Gerhard Pichler, hereinafter referred to as Pichler for short, namely for the delivery of goods and, mutatis mutandis, also for the provision of services.

1.2 These General Terms and Conditions also apply to software developed or distributed by Pichler, whereby software is understood to be computer programs distributed as standard or developed or adapted individually for the user within the meaning of & 40 a Copyright Act for use on, for the operation or for the control of electrotechnical and/or electronic equipment and systems including documents provided for this purpose. However, point 7. Warranty does not apply to standard software purchased and resold by Pichler with regard to operating systems as well as application software. In this case, the statutory provisions shall apply.

1.3 Deviations from the mentioned conditions are only effective if accepted in writing by Pichler.

1.4 All orders and agreements are only legally binding if they are signed by Pichler in writing and in the company’s name and bind Pichler only to the extent stated in the order confirmation.

1.5 The present General Terms and Conditions do not apply to development orders to Pichler, neither with regard to software nor to electronic and/or electronic equipment and systems as well as their control. Only in the event that a development order is carried out without a written order, the present General Terms and Conditions shall apply in a subsidiary manner.

2 Offer:

2.1 Offers of Pichler are in principle subject to confirmation.

2.2 All offer and project documents may neither be reproduced nor made accessible to third parties without the written consent of Pichler. They may be reclaimed at any time and must be returned to Pichler immediately if the order is placed elsewhere.

3 Rights of use:

3.1 With the exception of products intended for resale, the Purchaser shall receive with respect to the Software the non-transferable and non-exclusive right to use the Software in compliance with the contractual specification at the agreed installation site. In the case of (main) supplied hardware, this right shall be limited exclusively to use on this hardware; in the case of independent software, it shall be limited exclusively to use on this hardware; in the case of independent software, it shall be limited exclusively to the hardware defined in the contract according to type, number, and installation site. All other rights to hardware and software are reserved by Pichler. In particular, it is prohibited to copy the software, to reproduce the hardware, to change software and/or hardware, to make it accessible to third parties or, in case of use of hardware in connection with the software, to use the software on hardware other than the one delivered by Pichler as the subject of the contract. Pichler undertakes to deliver the product/service free of third-party rights in each case.

3.2 This shall apply in particular also in case of use for operation or control of electronic and/or electronic equipment and systems.

3.3 If the intended use of the software is to include simultaneous use on more than one workstation, this requires the express consent of Pichler.

4 Prices, Taxes, and Fees:

4.1 All agreed prices and fees do not include the sales tax; this will be invoiced separately.
4.2 If fees, taxes, or other charges become due in connection with the transfer of the subject matter of the contract, these shall be borne by the Purchaser.
4.3 All agreed prices are in Euro.

5 Delivery date:

5.1 The prices are ex-works or ex-warehouse of Pichler excluding packaging, loading and VAT. If delivery is agreed for an individual order, this and any transport insurance requested by the Purchaser shall be charged separately, but shall not include unloading and carrying. Packaging shall only be taken back by express agreement.

5.2 Additional services and deliveries as well as repairs shall be charged separately. This includes the analysis and elimination of malfunctions caused by improper handling or errors in the operation or use of the hardware/software or other circumstances for which Pichler is not responsible. Also, the possibly necessary training in the products delivered by Pichler will be charged separately and is not included in the offered prices.

5.3 The place of performance shall be the registered office of Pichler.

5.4 Official approvals and any approvals of third parties required for export shall be obtained by the Purchaser. If such approvals are not obtained in time, the agreed delivery period shall be extended accordingly.

5.5 Pichler shall be entitled to make and invoice partial or advance deliveries. If delivery on call has been agreed upon, the goods shall be deemed to have been called at the latest one year after the order.

6 Payment:

6.1 Invoices issued by Pichler are payable at the latest 10 days after receipt of invoice with a 2% discount, thereafter within 30 days without any deduction and free of charges.

For partial invoices, the terms of payment specified for the overall order shall apply analogously.

6.2 In the case of orders comprising several units or services, Pichler shall be entitled to an invoice after delivery of each individual unit or service.

6.3 Compliance with the agreed payment dates is an essential condition for the execution of the delivery or the performance of the contract by Pichler. Non-compliance with the agreed payments entitles Pichler to stop the current work and to withdraw from the contract. All related costs as well as loss of profit shall be borne by the Purchaser.

6.4 In case of late payment, interest on arrears will be charged in accordance with § 1333 section 2 ABGB (Austrian Civil Code).

6.5 In case of non-compliance with two installments with partial payments, loss of date shall occur.

6.6 The Buyer shall not be entitled to withhold payments due to incomplete total delivery, warranty, or guarantee claims or complaints.

6.7 Discounts or other rebates granted shall be conditional upon the timely receipt of full payment. This applies in particular to discounts on partial invoices.

6.8 Pichler retains title to all goods delivered until full payment of the invoice amounts plus interest and costs.

7 Warranty:

7.1 Pichler is obligated, subject to compliance with the agreed terms of payment, to remedy in accordance with the following provisions any defect existing at the time of handover which is due to a defect in design, material, or workmanship or if the defect is a malfunction of the software which is reproducible.

7.2 The warranty period shall be 24 months unless special warranty periods have been agreed upon for individual delivery items. The warranty period shall commence upon delivery.

If products of third-party manufacturers are resold by Pichler, the duration of the warranty period shall be based on the warranty period of the manufacturer.

7.3 The warranty claim requires that the Purchaser has immediately notified Pichler in writing of the defects that have occurred. He shall make available to Pichler all documents or data available to him and necessary for the assessment of the defect and its causes.

7.4 All costs incurred in connection with the rectification of defects (such as for installation and removal, transport, disposal, travel, and travel time) shall be borne by the Purchaser. For warranty work at the Buyer’s premises, the necessary auxiliary personnel, lifting equipment, scaffolding, and small materials as well as necessary hardware and equipment time shall be provided free of charge.

7.5 Excluded from warranty are such defects which result from arrangement and assembly not effected by Pichler, insufficient equipment, non-observance of installation requirements and conditions of use, overloading of parts beyond the performance specified by Pichler, negligent or incorrect handling and use of unsuitable operating materials. This also applies to defects that are due to material provided by the purchaser. Pichler is also not liable for damages caused by actions of third parties, atmospheric discharges, overvoltages, and chemical influences. The warranty also does not apply to the replacement of parts that are subject to natural wear and tear.

7.6 The warranty shall expire immediately if the Purchaser himself or a third party not expressly authorized by Pichler carries out hardware or software modifications or repairs on the delivered items without the written consent of Pichler. Invoices for this will not be replaced. Remedying defects does not extend the original warranty period.

8 Liability:

8.1 Pichler shall be liable for damages outside the scope of the Product Liability Act only for intent or gross negligence within the scope of the statutory provisions. Liability for slight negligence, compensation for consequential damages and financial losses, savings not achieved, loss of interest, and damages from claims of third parties against the Purchaser are excluded, whereby the Purchaser’s claims for damages are limited to the amount of the respective order value.

8.2 In the event of non-compliance with any conditions for assembly, commissioning and use (such as contained in operating instructions) or the official approval conditions, any compensation for damages shall be excluded. For all assembly instructions, instructions for commissioning and use, the respective version written in German shall be legally binding.

8.3 This shall also apply to the use of the software as well as to the results obtained therewith.

8.4 All claims of the Buyer shall be asserted in court within three years in the event of any other loss of claims unless statutory provisions provide for shorter periods.

9 Final Provisions:

9.1 Should individual provisions of this contract be or become invalid, the remaining content shall not be affected thereby.

9.2 Subsidiary agreements and amendments to these terms and conditions must be in writing in order to be valid.

9.3 Unless otherwise agreed, the legal provisions applicable between fully qualified merchants shall be governed exclusively by Austrian law, even if the order is executed abroad. Any disputes shall be subject exclusively to the local jurisdiction of the court having subject-matter jurisdiction for sales to consumers within the meaning of the Consumer Protection Act, the above provisions shall apply only to the extent that the Consumer Protection Act does not mandatorily provide for other provisions.

9.4 Furthermore, the application of the UNCITRAL United Nations Convention on Contracts for the International Sale of Goods is excluded by mutual agreement.

Status: March 2007 DI Gerhard Pichler, Pichler Medientechnik, Im Gereut 9, A-8051 Graz, Austria


Scope of Application

This privacy policy is intended to inform the users of this website in accordance with the Data Protection Act 2000 and the General Data Protection Regulation about the nature, scope, and purpose of the collection and use of personal data by the website operator easescreen.

The website operator takes your data protection very seriously and treats your personal data confidentially and in accordance with the statutory provisions.

Please bear in mind that data transmission on the Internet can always be subject to security vulnerabilities. Full protection against access by third parties is not possible.

Access data

The website operator or page provider collects data about accesses to the page and stores them as “server log files”. The following data is logged in this way:

Visited website
Time at the time of access
Amount of data sent in bytes
Source/reference from which you came to the page
Browser used
Operating system used
IP address used
The data collected is only used for statistical analysis and to improve the website. However, the website operator reserves the right to check the server log files retrospectively if there are concrete indications of illegal use.


This website uses cookies. These are small text files that are stored on your terminal device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

Common browsers offer the setting option to not allow cookies. Note: It is not guaranteed that you will be able to access all functions of this website without restrictions if you make the appropriate settings.

Handling of personal data

The website operator collects, uses and discloses your personal data only if this is permitted by law or if you consent to the collection of such data.

Personal data includes all information that can be used to identify you personally and that can be traced back to you – for example, your name, e-mail address and telephone number.

Handling of contact data

If you contact the website operator using the contact options provided, your details will be stored so that they can be used to process and respond to your inquiry. This data will not be passed on to third parties without your consent.

Dealing with comments and contributions

If you leave a contribution or comment on this website, your IP address will be stored. This is for the security of the website operator: If your text violates the law, he would like to be able to trace your identity.


You have the option to subscribe to the entire website as well as to follow-up comments on your post. You will receive an email to confirm your email address. Apart from this, no further data will be collected. The stored data will not be passed on to third parties. You can unsubscribe at any time.

Web analysis

This website uses the “Google Analytics” service, which is provided by Google Inc (1600 Amphitheatre Parkway Mountain View, CA 94043, USA), to analyze website usage by users. The service uses “cookies” – text files that are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

IP anonymization is used on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference of your IP address. As part of the agreement on the order data agreement, which the website operators have concluded with Google Inc., the latter uses the information collected to create an evaluation of website use and website activity and provides services associated with internet use.

You can also prevent the collection of data generated by cookies and related to your use of the websites (including IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link

Here you can find more information on the use of data by Google Inc:

Use of Social Media Plugins

This website uses Facebook social plugins, which are operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The integrations are recognizable by the Facebook logo or the terms “Like”, and “Share” in Facebook’s colors (blue and white). Information on all Facebook plugins can be found using the following link:

The plugin establishes a direct connection between your browser and the Facebook servers. The website operator has no influence on the nature and extent of the data that the plugin transmits to the servers of Facebook Inc. Information on this can be found here:
The plugin informs Facebook Inc. that you, the user, have visited this website. There is a possibility here that your IP address will be stored. If you are logged into your Facebook account during your visit to this website, the aforementioned information will be linked to it.

If you use the functions of the plugin – for example, by sharing or “liking” a post – the corresponding information will also be transmitted to Facebook Inc.

If you would like to prevent Facebook. Inc. linking this data to your Facebook account, please log out of Facebook before visiting this website.

Furthermore, this website uses the “+1” button from Google Plus. This is operated by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). If you visit a page that contains the “+1” button, a direct connection is established between your browser and the Google servers. The website operator, therefore, has no influence on the nature and extent of the data that the plugin transmits to the servers of Google Inc. If you click on the “+1” button while logged into Google +, you share the content of the page on your public profile.

According to Google Inc., personal data is only collected when you click on the button. Even for logged-in Google users, the IP address, among other things, is stored. If you would like to prevent Google Inc. from storing this data and linking it to your account, please log out before visiting this website.

Information on the “+1” button can be found here:

Furthermore, this website uses Twitter chat areas. These are operated by Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). If you visit a page that contains such a button, a direct connection is established between your browser and the Twitter servers. The website operator, therefore, has no influence on the nature and extent of the data that the plugin transmits to the Twitter Inc. servers.

According to Twitter Inc., only your IP address is collected and stored.
Information on the handling of personal data by Twitter Inc. can be found here:

Newsletter subscription

The website operator offers you a newsletter in which he informs you about current events and offers. If you would like to subscribe to the newsletter, you must provide a valid e-mail address.

Rights of the user: information, correction, and deletion

As a user, you can request information free of charge about what personal data has been stored about you. Provided that your request does not conflict with a legal obligation to retain data (e.g. data retention), you have the right to have incorrect data corrected and to have your personal data blocked or deleted.